home
***
CD-ROM
|
disk
|
FTP
|
other
***
search
/
Internet Info 1994 March
/
Internet Info CD-ROM (Walnut Creek) (March 1994).iso
/
inet
/
ietf
/
91mar
/
ttw-minutes-91mar.txt
< prev
next >
Wrap
Text File
|
1993-02-17
|
3KB
|
81 lines
CURRENT_MEETING_REPORT_
Reported by Dale Johnson/Merit
TTW BOF Minutes
The ``NOC Internal Trouble Ticket System Functional Specification
Wishlist BOF'' met for two full sessions, and also joined UCP and NJM
for joint discussions. The group is refining a current internet-draft
document describing how NOC internal trouble ticket systems can be
integrated with other NOC tools, and what new functionality they could
have to make NOC internal operations more reliable and efficient.
The document will be revised for submission as an Informational RFC
within a few weeks, to help give direction to several groups currently
writing trouble ticket systems.
The group proposed several additions to functionality, and added
specific examples and presentation suggestions for the draft. There was
quite a bit of discussion about how this proposal could integrate with
the current UCP working group proposal for an external, inter-NOC
national trouble ticket tracking system.
The BOF will have fulfilled its initial purpose within a few weeks when
final discussions take place on the mail list and the document is
submitted for publication. Trouble ticket ideas will probably continue
to be discussed within the UCP and NJM Working Groups, and an informal
search has begun to find or develop trouble ticket systems suitable for
use in the regionals and campuses. Any such systems found will be
proposed to the ``Son of NOC Tools'' Working Group.
Attendees
Vikas Aggarwal vikas@JVNC.net
Eric Carroll eric@utcs.utoronto.ca
Tom Easterday tom@cic.net
Dale Finkelson dmf@westie.unl.edu
Eugene Hastings hastings@psc.edu
Steven Hunter hunter@es.net
Dale Johnson dsj@merit.edu
Dan Jordt danj@nwnet.net
Darren Kinley kinley@crim.ca
Walter Lazear lazear@gateway.mitre.org
Mark Leon leon@nsipo.arc.nasa.gov
Daniel Long long@nic.near.net
Dan McKernan mckernan@nsipa.nasa.gov
Milo Medin medin@nsipo.nasa.gov
1
Lynn Monsanto monsanto@eng.sun.com
Donald Morris morris@ucar.edu
David O'Leary oleary@sura.net
Rehmi Post rehmi@ftp.com
Robert Reschly reschly@brl.mil
Ron Roberts roberts@jessica.stanford.edu
Karen Roubicek roubicek@bbn.com
Daisy Shen daisy@watson.ibm.com
Jim Sheridan jsherida@ibm.com
Dana Sitzler dds@merit.edu
Mike Spengler mks@msc.edu
Bernhard Stockman bygg@sunet.se
Kannan Varadhan kannan@oar.net
Ross Veach rrv@uiuc.edu
Shujiuan Wang swang@ibm.com
Carol Ward cward@spot.colorado.edu
John Wobus jmwobus@suvm.acs.syr.edu
C. Philip Wood cpw@lanl.gov
2